Speaking
Founder and Director of Retail Customer Advisory.
A boutique strategic consultancy built exclusively for the retail and consumer sectors.
Recognising a gap in the market for advisory services that combine research, strategy, creativity and commercial acumen, Trent established the firm to help retailers turn insight into impact.
20+ years of experience with many of Australia and New Zealand’s leading retail and consumer brands. He holds multiple degrees in Accounting, Finance and Business from leading universities in Australia and the United States.
Trent is a regular voice on retail, brands and consumer trends, across TV, radio, print and digital. If it’s retail or consumer, he has a view.
Our commentary appears everywhere that matters.
WHAT TOPICS DO WE SPEAK ON?
Trent regularly presents to a wide range of audiences - from major conferences and industry panels to private corporate sessions and leadership offsites.
Designed to inform. Built to educate. Structured to challenge. Delivered to entertain.
Popular presentation topics include:
Future of Retail: Global trends shaping the next era of commerce.
The New Customer: Understanding how shoppers think, behave and buy in 2025 and beyond.
Experiential Retail Reimagined: Turning stores into stories that sell.
Retail Loyalty 2.0: From points to personalisation - what loyalty looks like next.
Generation Next: How Gen Z and Gen Alpha are rewriting the retail rulebook.
The Silver Spenders: Why Baby Boomers are retail’s most undervalued growth market.
Retail Icons: What the world’s best retailers are doing differently - and what we can learn.
The Shopping Centre of Tomorrow: Designing destinations for a new era of retail and leisure.
AI and Augmented Store: How artificial intelligence is reshaping the retail experience.
The Human Factor: Redefining customer service in a digital-first world.
Conscious Commerce: Why values are the new value proposition.
Retail Reinvented for SMEs: Practical strategies for franchises and independent retailers.
Retail Futurist: See what’s next before it arrives - a 10 year view of the future of commerce.
All content is tailored to suit the specific audience, sector and business objectives. Every time.
PRESENTATION OPTIONS
We offer a range of presentation options.
Live in-person keynote or panel presentation.
Live online via video conference.
Pre-recorded session with optional digital overlays.
To maintain the impact and integrity of delivery, we recommend presentation materials are not distributed before or during the session. We are happy for copies to be provided to attendees following the event if required.
speaking fees
Pricing varies. Topic, location, type of event, preparation and research required. Please contact us for a discussion and a straightforward quote.
Trent travels frequently, with travel typically ex-Sydney. Travel is charged at cost and booked in standard economy class unless otherwise agreed. Where multiple engagements align, travel costs are shared across events to ensure fairness for all clients.
Trent makes himself available for a pre-event briefing - typically virtual - to discuss presentation objectives, audience, key themes and logistics.
Next steps
To make a booking, please get in touch.
Please note that due to high demand, tentative dates cannot be held without confirmation.